Andy McAfee hosts this discussion with Paul Greenberg (The 56 Group), Marcia Conner (Altimeter) and Ted Schadler (Forrester). [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse... Continue Reading →
Do You Really Know?
Do you really know how your colleagues work? Do you really know what they need? Are you sure? If you don't truly understand them, how can you provide the right knowledge management and technology support to help them? Every time I hear someone in law firm knowledge management or IT say "Our lawyers would never...,"... Continue Reading →