There's an interesting conversation starting over at ReadWriteWeb in a post entitled, Driving Change: Selling SharePoint and Social Media inside the Enterprise. In it Jason Harris suggests some strategies for introducing social media within an organization that isn't terribly keen on it. He begins with an interesting premise, but then gets trapped by his product:... Continue Reading →
How We Manage Junk
A person stuck in KM1.0 spends much of their time maintaining their various content repositories. Unfortunately, it can be hard to keep up with those maintenance tasks. And if you fall behind, it becomes increasingly difficult to retrieve your content -- even if that content is pure gold. If you have dross mixed in with... Continue Reading →
If You Love Somebody, Set Them Free
Enterprise 2.0 finally has a fight song. While reading Andrew McAfee's discussion of the key criteria by which to judge whether a collaboration software deployment meets the requirements of E2.0 and Alexander van Elsa's post on how old-fashioned business models are holding back Web 2.0, I found myself thinking about the importance of user independence,... Continue Reading →
KM Should Be An Absent Clockmaker
During the Enlightenment, philosophers described God as an "absent clockmaker," who created the world and then stepped out of the way -- letting the creation run itself. I found myself thinking about this as I read Andrew McAfee's excellent post, I Know It When I See It. In his post he describes the criteria... Continue Reading →
KM Core Values
Tony Hsieh, CEO of Zappos.com, wrote a great endorsement of Twitter in his recent post, How Twitter Can Make You A Better (and Happier) Person. For him, Twitter was instrumental in the following four areas: Transparency & Values: Twitter constantly reminds me of who I want to be, and what I want Zappos to stand... Continue Reading →
One Year Later
Just over one year ago, I dipped my toes in the blogging water and was delighted to discover that the temperature was fine. In fact, swimming in this pool during the last year has been a ton of fun. And, along the way I've learned a great deal -- about knowledge management and about life. ... Continue Reading →
Change
Change happens. Today's historic events were breathtaking and, if you weren't paying attention, completely startling. However, as with most change, the inauguration of Barack Obama was the culmination of lots of work and lots of incremental change over a long time. Granted, it took an extraordinary man with a formidable team who ran a disciplined... Continue Reading →
The Power of Symbols
On this national holiday to celebrate the life and contributions of Dr. Martin Luther King Jr., and on the eve of the historic inauguration of Barack Obama as the 44th President of the United States of America, I found myself thinking about the power of symbols and images to convey messages without words. This country... Continue Reading →
Leaving Your Octagonal Outhouse
We were touring Kings Landing, the historical Loyalist settlement outside Fredericton, New Brunswick in Canada, when a child in our group asked, "What's that?" "That" turned out to be a little white octagonal building in the pretty gardens outside the Ingraham House (visible in the picture above). Upon closer inspection, we discovered that it was... Continue Reading →
Does Your Firm Need A Chief Performance Officer?
The Obama transition team recently announced the nomination of the first Chief Performance Officer for the United States. Nancy Killefer, a senior management consultant at McKinsey & Company, is to be given responsibility for eliminating unnecessary government programs and streamlining bureaucracy. She will be an official watchdog charged with rooting out and eradicating waste. One... Continue Reading →