Beyond knowledge management to better management
We all know that dinosaurs and dodo birds are extinct. What about extranets? I know we've got them, but for how long? With the increasing pressure from clients to have access to the wealth of knowledge generated by law firms, some firms have tried to lance the wound by offering a small collection of their... Continue Reading →
How often do you hear someone say after a disaster, "if we only knew about the warning signs..."? And then you discover that the warnings were there all along, but we missed them. In other words, the information was available, but the right people did not find it and were unable to act on it. ... Continue Reading →
Every group has its mantra. "Four legs good, two legs bad" helped underscore the proper social and political order in Animal Farm. For proponents of social media behind the firewall, the mantra has been "Collaboration good, silos bad." Like motherhood and apple pie, collaboration is one of those things it's hard to criticize -- until... Continue Reading →
He nearly broke my nose yesterday. We were both walking at the typical New York City pace (fast), when I rounded the corner and almost ploughed right into him. If we hadn't stopped ourselves in time, we would have had a broken nose or two. What happened? We were walking in opposite directions in tunnels... Continue Reading →
There aren't many things I regret in life, but every year at this time I remember one particularly bad decision. It happened when I was in graduate school. A group of my friends thought it might be fun to get a cheap flight and visit a new town. I was broke and so rather than... Continue Reading →
It may the closest thing to mind reading we've seen yet. Starting today, Loopt is offering a new service called Pulse, which claims to be able to provide you with an extraordinary array of helpful information as you move around town: Pulse produces a personalized and ever-changing list of recommendations based on where you are,... Continue Reading →
Are you resistant to change? Are you an obstacle to change? What kind of questions are those for a knowledge manager? Important questions. So much of what we do involves change. In fact, we're constantly urging our internal clients to try new things, adopt new methods, be open to change -- provided it's the change... Continue Reading →
Yesterday we visited the matriarch of our family to celebrate a special occasion -- her 100th birthday. She showed us the many humorous and touching birthday cards she had received (including one from the President and Mrs. Obama). Since she's as sharp as a tack, we were able to have a wide-ranging conversation that covered... Continue Reading →
Q: Why won't sharks attack lawyers? A: Professional courtesy. Even if you haven't heard that old chestnut before, I'm sure you've heard at least one of the thousands of equally lame lawyer jokes that people all over the world love to repeat. It's bad enough when a lawyer encounters one of these jokes in a... Continue Reading →
Some folks aspire to be as beautiful as a model, while other folks aspire to have a model on their arm. Lawyers, by contrast, aspire to have a collection of models. Model DOCUMENTS, that is. And, as long as lawyers want model documents, law firm knowledge management personnel are going to try to find ways... Continue Reading →
Above and Beyond KM 