It may the closest thing to mind reading we’ve seen yet. Starting today, Loopt is offering a new service called Pulse, which claims to be able to provide you with an extraordinary array of helpful information as you move around town:
Pulse produces a personalized and ever-changing list of recommendations based on where you are, the time of day and Loopt’s own data on where you and your friends have been. It shows editorial descriptions and reviews from the partner sites and averages the ratings a business has received.
In other words, before you can formulate the query, Pulse offers some pertinent answers.
So here’s my question for you: once your internal clients get used to this level of service and convenience in their leisure lives, how long will they put up with the clunky, outmoded, painful-to-use technology provided in too many law firms? And, how long will those folks be willing to use a knowledge management system that can’t pull off the neat trick of appearing to read their minds?
It’s a race against time. Have the knowledge management and IT personnel in your law firm found the starting block yet?
[Photo Credit: sunny laid back L.A.]