Beyond knowledge management to better management
You can't make this stuff up! We arrived at LegalTech 2009 yesterday ready for a full day of sessions on using Web 2.0 tools in a legal practice only to discover that WiFi was not available in the Web 2.0 conference room. The irony of that situation did not escape participants, and the live bloggers... Continue Reading →
It was a generous invitation -- free passes to all bloggers who wanted to attend LegalTech 2009. And an offer of reserved seating at the front of the room (with outlets) so we could live blog the sessions. I accepted the invitation, came armed with my netbook, and was looking forward to participating. Unfortunately, we... Continue Reading →
The tire jack is a great symbol for knowledge management. With the right amount of leverage, you can lift and support something much bigger than your KM effort. In the context of law firm knowledge management, one way of testing your KM leverage is to ask: for every hour I spend on KM, how many... Continue Reading →
There's an interesting conversation starting over at ReadWriteWeb in a post entitled, Driving Change: Selling SharePoint and Social Media inside the Enterprise. In it Jason Harris suggests some strategies for introducing social media within an organization that isn't terribly keen on it. He begins with an interesting premise, but then gets trapped by his product:... Continue Reading →
A person stuck in KM1.0 spends much of their time maintaining their various content repositories. Unfortunately, it can be hard to keep up with those maintenance tasks. And if you fall behind, it becomes increasingly difficult to retrieve your content -- even if that content is pure gold. If you have dross mixed in with... Continue Reading →
Enterprise 2.0 finally has a fight song. While reading Andrew McAfee's discussion of the key criteria by which to judge whether a collaboration software deployment meets the requirements of E2.0 and Alexander van Elsa's post on how old-fashioned business models are holding back Web 2.0, I found myself thinking about the importance of user independence,... Continue Reading →
During the Enlightenment, philosophers described God as an "absent clockmaker," who created the world and then stepped out of the way -- letting the creation run itself. I found myself thinking about this as I read Andrew McAfee's excellent post, I Know It When I See It. In his post he describes the criteria... Continue Reading →
Tony Hsieh, CEO of Zappos.com, wrote a great endorsement of Twitter in his recent post, How Twitter Can Make You A Better (and Happier) Person. For him, Twitter was instrumental in the following four areas: Transparency & Values: Twitter constantly reminds me of who I want to be, and what I want Zappos to stand... Continue Reading →
Just over one year ago, I dipped my toes in the blogging water and was delighted to discover that the temperature was fine. In fact, swimming in this pool during the last year has been a ton of fun. And, along the way I've learned a great deal -- about knowledge management and about life. ... Continue Reading →
Change happens. Today's historic events were breathtaking and, if you weren't paying attention, completely startling. However, as with most change, the inauguration of Barack Obama was the culmination of lots of work and lots of incremental change over a long time. Granted, it took an extraordinary man with a formidable team who ran a disciplined... Continue Reading →
Above and Beyond KM 