There's precious little honesty in advertising. And, if you think your small corner of the corporate world is immune from this truth, take a look at how people are described on your org chart. Title inflation is rampant. In my view, it is the bane of the corporate world. There was a time when we... Continue Reading →
In or Out or Both?
Following up on my post, Good Fences and Good Neighbors, I have a quick question for those of you better versed in Web 2.0 etiquette. What does it mean when someone allows you to be LinkedIn with them, but doesn't share their contacts with you. Is this an appropriate and sensible approach to maintaining a... Continue Reading →
Good Fences and Good Neighbors
Good fences make good neighbors. That's what Boomers were taught as children. But does that still hold true in a Web 2.0/Gen Y world where the public and the private seem to be constantly converging?For example, at a recent meeting of law firm knowledge managers in New York City I asked how people were handling... Continue Reading →
Unsociable Uses of Social Media
There's been lots of negative reaction here and elsewhere in the blogosphere to the notion of mandatory blogging. (See the comments from Patrick Lambe and Doug Cornelius to my earlier posts, Knowledge Management Made Easier and Knowledge Management Made Mandatory. Also see Doug's post, Making Blogging Mandatory for Knowledge Management.) And, I'm not without sympathy.... Continue Reading →
Knowledge Management Made Mandatory?
In my earlier post, Knowledge Management Made Easier, I reported on Tim Leberecht's proposal that we use widespread blogging within organizations to make tacit knowledge explicit. I was very taken with the idea of providing everyone with an easy way to capture and share their learning, and even imagined, for a moment, what it would... Continue Reading →
Investing in Knowledge
Today is a national holiday in the United States. And, since it seemed downright unpatriotic to go to the office on Independence Day, I've just spent the afternoon with two remarkable men named Benjamin: Benjamin Franklin and Benjamin Disreali.While it's never entirely wise to quote out of context, I do think these two have something... Continue Reading →
Knowledge Management Made Easier
Tim Leberecht's post, The Writing Organization: Knowledge Management Made Easy, literally took my breath away this morning. I loved the idea. And then wondered if I or any of my KM colleagues in other law firms would have the audacity to propose it to our respective firms.Here's his suggestion:Make it mandatory for every employee to... Continue Reading →
Is Your Knowledge Management Strategic?
In honor of Canada Day, here's a Canadian perspective on developing a knowledge strategy. Courtesy of Knowledge Flow, we have an article published by the Queen's University School of Business entitled Creating a Knowledge Strategy for your Organization: A Special KM Forum Report.This article provides a useful overview of knowledge management. For example it begins... Continue Reading →
Having a Fool for a Client?
A 2001 article by John W. Amberg on the Los Angeles County Bar Association website begins with the wordsThe adage that "a lawyer who represents himself has a fool for a client" is the product of years of experience by seasoned litigators, the Supreme Court has remarked. See, Kay v. Ehrler, 499 U.S. 432, 438... Continue Reading →
Knowledge Management Requires Interesting Conversations
Robert Scoble summed up his current approach to life in the following words:The real thing I’ve been doing for more than eight years now is to try to arrange my life so that I have an interesting conversation every day with someone interesting.Reading this led to an "Aha" moment for me. I shifted from the... Continue Reading →
Above and Beyond KM 