Robert Scoble summed up his current approach to life in the following words:
The real thing I’ve been doing for more than eight years now is to try to arrange my life so that I have an interesting conversation every day with someone interesting.
Reading this led to an “Aha” moment for me. I shifted from the active practice of law to law firm knowledge management years ago because I was looking for new interesting conversations with interesting people. And, in the main, I’ve found them. Knowledge management thrives where there are interesting conversations.
Knowledge management done correctly forces us to confront a wide range of human behavior, organizational behavior, technology wonders and technology disasters. Knowledge management done correctly allows you to make meaningful improvements in the work lives of your colleagues and in the quality of service provided to your clients. Knowledge management done correctly is a limitless source of interesting issues spawning interesting conversations.
On the other hand, knowledge management done poorly is a daily grind — like pushing a wet noodle across a dirty floor with your nose. There’s no time for interesting conversation because there are too many pointless tedious tasks to complete. Worst of all, there’s no appetite for interesting conversation because you haven’t had an interesting thought about your work in ages.
Fostering interesting conversations at work keeps your knowledge management effort fresh. That’s what is required for innovation and growth. If you can’t find an interesting conversation at work, rethink your knowledge management effort. It’s gone off the rails and will wither if you aren’t careful.
Robert Scoble had the right idea. Do you?