Andrew Terrett (Director of Knowledge Management, BLG) and Joshua Fireman (VP and General Counsel, ii3) presented a full-day workshop on legal project management (LPM) at the Ark Group Legal Knowledge Management Conference (October 26, 2010). Here are my notes. The presenters ran out of time -- after a busy, information-filled day. So we ended the... Continue Reading →
KM and Change-Resistant Lawyers
Scientists have been warning doctors and patients alike about the dangers of over-using antibiotics. One of the biggest problems they see is that improper use of antibiotics has led to the development of drug-resistant bugs. Because these super bugs are becoming increasingly difficult to treat, they bedevil modern medicine. Similarly, we find that there is... Continue Reading →
Are You Ready for Change?
Are you resistant to change? Are you an obstacle to change? What kind of questions are those for a knowledge manager? Important questions. So much of what we do involves change. In fact, we're constantly urging our internal clients to try new things, adopt new methods, be open to change -- provided it's the change... Continue Reading →
Do They Give You Eggs for E2.0?
Be grateful for your insightful friends. Their wisdom can speed your path to learning. Accordingly, I'd like to thank Mark Gould and Jack Vinson, both of whom were kind enough to comment on my earlier post, The Four Chickens Problem. In that post I discussed the challenges to adoption that organizations distributing bed nets face... Continue Reading →
The Four Chickens Problem
The most effective way to prevent death by malaria is by using long-lasting insecticide-treated bed nets. Yet organizations that distribute these nets have discovered that the folks who receive the nets sometimes choose to trade them for four chickens rather than use the nets. Why? The four chickens solve an immediate, obvious and painful problem... Continue Reading →
Take this E2.0 Pill
"Take this Enterprise 2.0 pill, it's good for you." These words seem to encapsulate how many organizations are encouraging the adoption of social media tools behind the firewall. Unfortunately, the list of things that are good for us but we don't try is longer than any blog post I've ever written. And yet we persist... Continue Reading →
Mardi Gras Floats for Dummies
Apparently almost anything can be downsized, including a traditional New Orleans Mardi Gras parade float. Thanks to "Mardi Gras Floats for Dummies," you can find directions on how to scale down your ambitions from a typical float (which can exceed 50 feet in length) to a Radio Flyer wagon or even a shoebox. The instructions... Continue Reading →
Change
Change happens. Today's historic events were breathtaking and, if you weren't paying attention, completely startling. However, as with most change, the inauguration of Barack Obama was the culmination of lots of work and lots of incremental change over a long time. Granted, it took an extraordinary man with a formidable team who ran a disciplined... Continue Reading →
The Upside of Failure
In our success driven society, it's easy to believe received wisdom that there's nothing worse than failure. Unfortunately, this consistent message has led to the greatest failure of all -- the failure of nerve resulting in a decline of innovation. However, if you ask anyone who has launched a truly successful knowledge management initiative how... Continue Reading →
Blinded by the Light
It's amazing how long a person can agonize about making a change -- stumbling around in the dark, trying to find the path forward. For me, it literally took months. Finally, a couple of weeks ago, I tried polling my friends on Twitter. The question was simple: Should I stay or should I go? Within... Continue Reading →
Above and Beyond KM 