Beyond knowledge management to better management
The tire jack is a great symbol for knowledge management. With the right amount of leverage, you can lift and support something much bigger than your KM effort. In the context of law firm knowledge management, one way of testing your KM leverage is to ask: for every hour I spend on KM, how many... Continue Reading →
A person stuck in KM1.0 spends much of their time maintaining their various content repositories. Unfortunately, it can be hard to keep up with those maintenance tasks. And if you fall behind, it becomes increasingly difficult to retrieve your content -- even if that content is pure gold. If you have dross mixed in with... Continue Reading →
During the Enlightenment, philosophers described God as an "absent clockmaker," who created the world and then stepped out of the way -- letting the creation run itself. I found myself thinking about this as I read Andrew McAfee's excellent post, I Know It When I See It. In his post he describes the criteria... Continue Reading →
Tony Hsieh, CEO of Zappos.com, wrote a great endorsement of Twitter in his recent post, How Twitter Can Make You A Better (and Happier) Person. For him, Twitter was instrumental in the following four areas: Transparency & Values: Twitter constantly reminds me of who I want to be, and what I want Zappos to stand... Continue Reading →
We were touring Kings Landing, the historical Loyalist settlement outside Fredericton, New Brunswick in Canada, when a child in our group asked, "What's that?" "That" turned out to be a little white octagonal building in the pretty gardens outside the Ingraham House (visible in the picture above). Upon closer inspection, we discovered that it was... Continue Reading →
In ancient times alchemists sought to turn base metals into gold, create the elixir of life, and discover the philosopher's stone. While they may not have achieved these lofty goals, they did lay the foundation for the modern science of inorganic chemistry. Alchemy is about the art of transformation. So is knowledge management. We help... Continue Reading →
I've been staring at WordPress themes for hours on end and am going cross-eyed. There are just too many choices. The problem is that I've been laboring under the foolish notion that somewhere out there is the perfect WordPress theme for me. Dumb! The reality is that in blogging (as with many* things), all we... Continue Reading →
When I first began talking years ago about the need to consider more than technology when implementing a knowledge management program, it seemed like a good start to have my technophile friends concede that there just might possibly be elements of user behavior, business process and corporate culture that could have an impact on their... Continue Reading →
Mark McGuinness would like you to test your perception. Take a moment to read his post, Are You Trapped in Black-and-White Thinking, and then tell me which square is darker. He uses this test to illustrate his concern about our tendency to think concretely in black and white terms -- no ambiguities, no shades of... Continue Reading →
Those of you who follow the art scene will know that the Tate Modern in London is hosting a celebrated exhibition of Mark Rothko paintings. Thanks to the BBC, those of us outside London can have a taste of the exhibit via a brief video tour by the sculptor, Anish Kapoor, and Sarah Montague.The conversation... Continue Reading →
Above and Beyond KM 