Does formal graduate education in KM or alternative and varied experience provide the best preparation and pathway to KM employment?
Tomorrow’s KM Leaders: Education for KMers
Learning Strategy & KM
This session explores how TechipFMC uses KM and social learning tools and techniques to underpin learning programs and fuel collaboration.
Your Roadmap to KM Success in 2021 and Beyond
This panel will share their advice and experiences for growing and sustaining a KM program in the virtual world. They will touch on a range of topics including engaging with internal clients and successfully driving knowledge initiatives when informal and in-person interactions remain limited. The panel will also look at how managing, mentoring and motivating... Continue Reading →
The Silver Lining of a Virtual Conference #KMWorld
We've all experienced many losses this year. While we have done our best to create moments that matter via video conference rooms and chat, we know it is not quite the same thing as being together in a shared physical space. But take heart. In this year of loss, I'm here to tell you about... Continue Reading →
Keynote: The Role of Knowledge and Information in Crisis Management #KMWorld
Speaker: Dave Snowden, Chief Scientific Officer, Cognitive Edge Session Description: Crisis management has moved from planning to a day-to-day reality. However organizations are ill equipped to manage a situation where we are dealing with unknown unknowables or have to deal with multiple Black Elephants (something that changes everything!) competing for resources and attention. What is... Continue Reading →
Keynote: Revolutionizing KM with AI & Document Understanding #KMWorld
Speaker: Paul Nelson, Innovation Lead, Search & Content Analytics, Accenture Session Description: Intelligent document understanding is drastically changing the search and knowledge management landscape thanks to AI technologies. As 80% of all enterprise data is unstructured, document understanding delivers tangible benefits across industries and business functions saving time, money and resources. Paul highlights how one... Continue Reading →
KM Guardian or KM Guide?
What is knowledge management's core function? Are we to be guardians or guides? When I started in law firm knowledge management, my role was fairly clear: I was to be a guardian. What does this mean? My job was to gather and guard the intellectual capital of the firm. I was to help filter the... Continue Reading →
Who Needs to Know?
"Who needs to know?" This is a question we ask often. Unfortunately, it is a question we do not always answer correctly. Sure, we might identify the obvious people, based on our personal experience or knowledge. However, we occasionally forget some key people, and there may be yet others of whom we are completely unaware.... Continue Reading →
Adopting the 12 Days of Christmas Approach to KM
If you let your sense of time be guided by Madison Avenue, then by January 5 we are well into the New Year, and Christmas is long since past. Even the after-Christmas sales are old news at this point. But the Madison Avenue view of life is not the only, or even the best, view... Continue Reading →
Middle-Earth Communications, Part 2
In my previous post on Middle-Earth Communication Methods, I wrote about the importance of varying the way we communicate. And, I gave some examples from Delta Airlines and Air New Zealand (official airlines of middle-earth) that illustrate how a little imagination and humor allowed them to communicate their crucial safety messages more effectively. Michael Foster,... Continue Reading →
Above and Beyond KM 