Beyond knowledge management to better management
Lawyers draft contracts every day. We know the rules. For a valid contract to exist there must be at a minimum an offer and acceptance, as well as consideration. Law firms and in-house legal departments enter into contracts of this type with new employees all the time and hope that the consideration (i.e., financial compensation)... Continue Reading →
The speaker in this session is John Alber (Partner, Bryan Cave). [These are my notes from the International Legal Technology Association's 2012 Conference 2012. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made... Continue Reading →
Why IT doesn't matter and KM matters even less to clients: how to align services with expectations. This title is what John Alber calls ""a sharp stick in the eye, which is the shortest path to the brain." The speakers are Sally Gonzalez, Risa Schwartz and Felicity Badcock. They will focus on what clients want... Continue Reading →
In the midst of a lively, thoughtful discussion, one of my friends and colleagues asked for a moment's silence to take note of the fact that Mary Abraham had just endorsed automation over human action. This led to gales of laughter. Why? Because over the years I've become reasonably well-known in legal knowledge management circles... Continue Reading →
Obesity in America is a problem of gigantic proportions. In fact, ABC News reports that "almost two-thirds of adults and almost one-third of children in the United States are overweight or obese." Unfortunately, it's getting worse: ...according to a new study out Monday, the number of overweight people in the U.S. will grow to almost 42... Continue Reading →
What are the key factors that lead to a successful long-term relationship between corporate clients and their outside counsel? LexisNexis Martindale-Hubbell (in association with The Global Legal Post) have just released a report of a 2012 survey of in-house counsel in Western Europe that seeks to answer that question. The report examines the following issues: Selection... Continue Reading →
Today the Sydney Harbour Bridge celebrates its 80th birthday. Affectionately know as the "Coathanger," it is the world's widest long-span bridge. It also is a popular destination for tourists. If you walk across it (or climb to the top of its arch) you can enjoy panoramic views of Sydney's beautiful waterfront. More than a tourist... Continue Reading →
It's great to feel needed. It's nice to be known as the go-to person with the answer. In a client-service industry like the law firm world, you can get a small buzz on knowing that you helped improve the delivery of client services -- especially at crunch time. But it's a double-edged sword. Inevitably, because... Continue Reading →
It is the stuff of fantasy -- for law firm knowledge management professionals, that is. Imagine law firm partners beating down your door asking to be involved in as many law firm KM projects as possible. Before you laugh derisively, consider the following report from The American Lawyer's ninth annual survey of managing partners, chairs,... Continue Reading →
Your New Year's Eve celebration is a now a dim memory and, hopefully, you've fully recovered from the revelry. Now comes the hard part -- putting plans in place to make 2012 a year in which knowledge management really counts in your organization. This is not just about creating a list of interesting projects and... Continue Reading →
Above and Beyond KM 