The Comfort Delusion

The last few years have been hard. But returning to the office will not automatically restore your comfort. We are different people post-lockdown. Our offices and work expectations must adapt.

Becoming a Robot

Your employer has a secret fantasy: they wish you were a robot. But what if a robot can't do your job right now? Then expect your employer to use software tools and techniques to prod you to behave more like a robot and less like a human.

Move More

For years, doctors have advised patients to move more in order to enhance their physical health. Perhaps we should be giving this advice to employees to enhance their financial health, career prospects, and wellbeing.

2022 or 2020-Too?

If the first quarter of this year is a portent, 2022 promises to be challenging. So how do we ensure that 2022 is not a repeat of 2020? Retreating to 2019 is not the answer. Instead, use what we've learned since 2020 to improve our outcomes.

Gratitude Creates Better Managers

Saying thank you seems like the simplest, most basic form of courtesy. Yet so often we forget to thank others for the big and small gifts we receive. This year, I am profoundly grateful for the gifts of life and health. Further, 2020's challenges have especially driven up the value of the gifts of family,... Continue Reading →

Middle-Earth Communications, Part 2

In my previous post on Middle-Earth Communication Methods, I wrote about the importance of varying the way we communicate. And, I gave some examples from Delta Airlines and Air New Zealand (official airlines of middle-earth) that illustrate how a little imagination and humor allowed them to communicate their crucial safety messages more effectively. Michael Foster,... Continue Reading →

Middle-Earth Communication Methods

When you are sharing your knowledge management or technology insights, do your colleagues listen attentively and then do exactly as instructed? No, I didn't think so. Why is this? They may be suffering from information overload and you are just one more unwanted input. Or, they may be multitasking and simply can't focus on you.... Continue Reading →

When Dysfunction Leads to Disaster

 If the consequences had not been so tragic, the situation would have been laughable. The project team had been warned that there could be massive problems if they proceeded with their plan, yet the boss insisted on going ahead with the project. Later, when some members of the team wisely decided that a change of... Continue Reading →

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