Beyond knowledge management to better management
Have you ever made the mistake of leaving talent on the table when hiring or staffing? If so, you should consider what Robert Austin has to say in the video below about the Danish software testing company, Specialisterne. This company recruits and retains a workforce that is uniquely suited to the rigors of software testing.... Continue Reading →
Collaboration is key. We're told by social media mavens that it powers networks and unlocks the potential within individuals and the groups with which they associate. However, collaboration is not always an unalloyed good. Sometimes it can go badly wrong. Now, before you throw me out of the social media club, consider the following: collaboration... Continue Reading →
New Year, new beginnings. At this point in the calendar, the blogosphere is full of lots of advice for those of us who welcome the opportunity of a new beginning. Since I'd like to avoid here one of the besetting sins of bloggers (i.e., hypocrisy), I'm going to restrict myself to sharing advice that I'm... Continue Reading →
It's been over three years since the financial crisis of 2008. Joblessness is high, optimism low. Just in the last four months alone, the New York area has had epic weather (Hurricane Irene, floods, the Halloween blizzard) and an earthquake. Worst of all, no one knows when the turmoil (natural or economic) will end. Is... Continue Reading →
"Meetings: the credible alternative to work." That is the wry conclusion emblazoned on a mug that sits on my desk. It's a useful daily reminder. However, until all of you get a mug like that to remind yourselves about the huge corporate waste represented by bad meetings, I'd like to make the following modest proposal... Continue Reading →
Just when you thought it was safe, I'm here to warn you to look out for the knowledge management menagerie. What's in that menagerie? Animals that can upset an otherwise well-designed KM program. With some thought, we probably could identify enough animals to populate a zoo. However, since this is a blog post and not... Continue Reading →
As the economy forces more belt-tightening on law firms, it's tempting to make decisions based strictly on metrics -- of profitability, productivity, efficiency. For the record, I'm completely in favor of profitability, productivity and efficiency. But I firmly believe there is more we should be paying attention to and tracking. What more? Our Values Proposition,... Continue Reading →
We've got one month left until the end of the year, one month to close the books on 2011. If you're like me, you've got more on your To Do list than can possibly be done before year end. How does this happen? Most likely it's because that To Do list does not adequately take... Continue Reading →
On most days, my To Do List seems longer than the Nile River. It contains everything from the quotidien (remember the milk!) to the critical -- tasks that trigger serious consequences. On days when it seems like I add two tasks for every one I complete, it can be tempting to focus on the noisiest... Continue Reading →
A lack of vision has tripped up presidents and business leaders. President George H.W. Bush famously dismissed "that vision thing" as something not worth investing in. As he soon discovered, however, the electorate did not agree with him. His official biography on the US Senate website contains the following sad commentary: Bush also suffered from... Continue Reading →
Above and Beyond KM 