Beyond knowledge management to better management
Some say that the legal profession has raised caution to a high art form. Even so, it is possible to find in every walk of life people whose favorite course of action is to adopt a wait and see strategy. But is this a wise course? Some recent writing about the human tendency to avoid... Continue Reading →
Who's the professional on your team? To answer that question you need to forget about titles, academic credentials and longevity. In What it Means to be a Professional, Greg Satell suggests an interesting definition of a true professional: "Professionals solve more problems than they create." Now think about yourself and the members of your team. ... Continue Reading →
For those who grew up in a command-and-control culture at work, it can be a little daunting to tackle the real challenges to their training embodied by Enterprise 2.0 initiatives. When Enterprise 2.0 advocates say "emergent" and "free-form," command-and-control purists hear "anarchic" and "chaotic." So how do we bridge the gap? One way to bridge... Continue Reading →
One constant challenge for knowledge managers in any organization is how to build support among your front line colleagues so that they adopt knowledge sharing behaviors and use your KM systems and tools. Some knowledge managers try various forms of marketing. Others simply harass their colleagues with pleas for better behavior. Still others co-opt senior... Continue Reading →
When the cat's away, you know what those mice do. But, do you know why? According to a report by Rachel Zupek, it's often about the kind of boss that cat is: It's a direct reflection of the boss's leadership. When a workplace isn't compelling to people -- where employees lack the desire and ability... Continue Reading →
$35.5 million is a lot to spend on potential, but that's the record-setting price a private jewelry retailer recently paid for a 507-carat rough diamond. According to the Associated Press report, The stone — as big as a chicken egg and weighing just over 100 grams (3.53 ounces) — was estimated as among the world's... Continue Reading →
Do you think small? Or, do you have a compelling vision that gives your work purpose? What gets you out of bed in the morning other than the knowledge that someone expects you to punch the clock at the office? Some have reported that in their view the safest course through the economic downturn was... Continue Reading →
When we hire, we sometime focus too much on what lies within the boundaries of the job description rather than on what lies within the person we are interviewing. Granted, it's extraordinarily difficult to assess fully a person you are meeting for the first time, but you nonetheless have to probe beyond their resumes. Elan... Continue Reading →
Given the economic realities of this year, many firms have found themselves unable to offer their employees material increases with respect to either salary or benefits. So how do you let colleagues know they are valued when you don't have cash? It's simple -- use Credit. When I say "use credit," I don't mean to... Continue Reading →
Jason Ryan Dorsey has mastered the art of "edutainment." Over the course of a rollicking keynote address and subsequent 90-minute presentation he shook us out of our complacency about the impact of generational differences in the workplace. (A cautionary note: As I was tweeting his 90-minute session, several readers asked what data he had to... Continue Reading →
Above and Beyond KM 