In his Notes on Productivity blog, Eric Mack makes the following observation about technology and culture:In the mid 1990s many of us thought of and promoted products (e.g. Lotus Notes) as Knowledge Management (KM) "solutions", rather than "tools".For organizations that did not develop an underlying methodology or knowledge sharing culture, they blamed the "solutions" [read:... Continue Reading →
Culture Matters
A persistent theme of this blog is that when it comes to doing knowledge management right, culture matters. In fact, there are days when I'd argue that having the right organizational culture in place is as important (if not more important) than having the best technology. You can buy great tech tools, but if you... Continue Reading →
Creating a Culture of Collaboration
Collaboration is all the rage. Proponents of web 2.0 tell us that it's just the way we work naturally. However, for far too many years corporate culture has often emphasized the benefits of individual achievement and competition over collaborative efforts. This suggests that some folks are going to have to be retrained before they can... Continue Reading →
Going Above and Beyond
Going above and beyond means pushing past the usual -- doing more. In knowledge management, the usual often entails identifying a problem and then looking for the nearest technology solution. This almost reflexive approach has given technology vendors a wonderful new line of business: "KM solutions." However, it hasn't always resulted in workable solutions for... Continue Reading →
Above and Beyond KM 