Dave Pollard is retired CKO at E&Y and Director, Group Pattern Language Project. For more information on the Group Pattern Language Project see http://www.groupworksdeck.org [These are my notes from the KMWorld 2012 Conference. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical... Continue Reading →
Overcoming Law Firm Irrationality [#ILTA12]
We'd like to think that our advanced education protects us from the dangers of irrationality, but for too many of us that is a delusion. The reality is that unless you are keenly aware of how you make decisions, you may well find that your seemingly logical decisions are riddled with unconscious errors. As modern... Continue Reading →
Had a Bad Day?
httpv://youtu.be/gH476CxJxfg Today was a good day. Really. I had the pleasure of some productive meetings and a chunk of quiet time to get things done. Best of all, I was delighted to find myself on the receiving end of compliments regarding a recently launched law firm knowledge management resource that I've been working on for... Continue Reading →
Enterprise 2.0 and Social Networking’s Influences on Human Resources [#e2conf]
Oliver Marks moderated this session involving representatives from Newsgator, Neudesic, Yammer and Ultimate Software. [These are my notes from the Enterprise 2.0 Conference 2012 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent... Continue Reading →
No Time for KM
Everyone is busy. No one has enough time. We're racing to get as much done as quickly as possible. Welcome to the real life version of Beat the Clock. If we superimpose on our busy lives the legal industry's focus on the billable hour, we end up with some challenges about how to spend our... Continue Reading →
Why Read the Book When You’ve Got the Cover?
We should have learned our lesson by now: the lesson that one shouldn't judge a book by its cover. Nonetheless, time after time, we rush to judgment with precious little objective evidence to support our position. I was reminded of this when a trail of links led me to some clips from Britain's Got Talent.... Continue Reading →
Your Values Proposition
As the economy forces more belt-tightening on law firms, it's tempting to make decisions based strictly on metrics -- of profitability, productivity, efficiency. For the record, I'm completely in favor of profitability, productivity and efficiency. But I firmly believe there is more we should be paying attention to and tracking. What more? Our Values Proposition,... Continue Reading →
Momento Mori
Remember your mortality. That's what the Latin phrase "momento mori" means. It's also the message behind some significant art produced over the centuries. In earlier times, the artists were not always subtle about their message regarding the inevitability of death. They simply added a skull or another example of decaying nature to the portrait or... Continue Reading →
Poetry and Passwords
We were enjoying a leisurely lunch with some retired friends when the conversation turned to the indignities of aging. The older folks around the table complained about how hard it was now to remember the things that they had in their younger days retrieved effortlessly. One proudly spoke of the many poems he had memorized... Continue Reading →
The Purpose-Driven Organization
What's the purpose of your organization? (No, that's not a trick question.) Deb Lavoy and her colleagues at OpenText believe that answering that question is the first critical step every organization must take. Putting their money where their mouth is, OpenText hosted on July 11 the first of what promises to be a thought-provoking series of... Continue Reading →