Sarah Roberts discusses why your employees will be running your company in five years. (Although she admits that in many ways employees are already running your company now.) [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they... Continue Reading →
Lee Bryant Keynote: Social Business Intelligence – The Future of Listening [#e2conf]
Lee Bryant (HeadShift, Dachis Group) discusses how to motivate and manage people by using open data within the enterprise. For him, the next stage of social business is listening -- and then using the resulting data to change the way our businesses work. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. ... Continue Reading →
Bryant & Woolfson: Building a Bespoke Social Business Platform [#e2conf]
Lee Bryant (Headshift, Dachis Group) and Andrew Woolfson (Reynolds Porter Chamberlain) spoke about building a bespoke integrated social business platform for a law firm. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional... Continue Reading →
Rachel Happe: Online Communities – A Strategic Imperative [#e2conf]
Rachel Happe, Principal, The Community Roundtable. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made any editorial comments, I've shown those... Continue Reading →
Andrew McAfee Keynote: Threats to Enterprise 2.0 [#e2conf]
Andrew McAfee discusses Threats to Enterprise 2.0: Old-Fashioned Bosses and New-Fangled Computers. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made... Continue Reading →
Christian Finn Keynote: Dare to Share [#e2conf]
Christian Finn (Microsoft) talks about the ideation process at Microsoft. They have "ThinkWeek" to plan the future. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those.... Continue Reading →
Sameer Patel Keynote: Did We Forget the “R” in CRM? [#e2conf]
Sameer Patel (Sovos Group) asks if we've forgotten the "relationships" in CRM. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To the extent I've made... Continue Reading →
Jim Grubb Keynote: Managing People & Processes Across the Networked Organization [#e2conf]
Jim Grubb (Cisco) talks about the challenges and opportunities of working productively across a networked organization. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To... Continue Reading →
Brett Shockley Keynote: Customer 2.0 [#e2conf]
Brett Shockley (Avaya) talks about how Customer 2.0 is forcing companies to change the way they provide customer service. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please... Continue Reading →
John Stepper Keynote: Stop Evangelizing – Start Changing the Way We Work
John Stepper (Deutsche Bank) asks what real business problem are you trying to solve? Until you know the answer to that question, you should not deploy social software. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they... Continue Reading →