Keynote: Responsible AI – Ethics and Inclusive Design #KMWorld

Speakers: Jean-Claude Monney, Board of Directors Member, Keeeb; Phaedra Boinodiris, IBM Academy of Technology, Executive Consultant, Trustworthy and Responsible Systems; and Steve Sweetman, Customer & Strategy Lead, Ethics & Society Engineering, Microsoft Session Description: Join our exploration into the future of AI and other emerging tech as it transforms the knowledge sharing, collaboration and innovation... Continue Reading →

Keynote: The Role of Knowledge and Information in Crisis Management #KMWorld

Speaker: Dave Snowden, Chief Scientific Officer, Cognitive Edge Session Description: Crisis management has moved from planning to a day-to-day reality. However organizations are ill equipped to manage a situation where we are dealing with unknown unknowables or have to deal with multiple Black Elephants (something that changes everything!) competing for resources and attention. What is... Continue Reading →

Intranet Ignorance is NOT Bliss – Part 2

A constructive conversation is one that leads to greater understanding. While blogging sometimes feels like a solitary activity, occasionally readers pay a writer the compliment of commenting on her work. Then the conversation begins. When the participants in that conversation are good-natured and well-intended, that conversation can become a constructive one that leads to greater... Continue Reading →

Intranet Ignorance is NOT Bliss

If you ever have the opportunity to hold an off-the-record conversation with law firm knowledge management personnel, ask them if they are delighted with their intranet. Many will confess that they are not. Equally, they will tell you that they did not have much choice about the software because their IT colleagues did not believe... Continue Reading →

Law Firm IT Whiplash

The Mayo Clinic staff describe whiplash as, a neck injury that can occur during rear-end automobile collisions, when your head suddenly moves backward and then forward — similar to the motion of someone cracking a whip. These extreme motions push your neck muscles and ligaments beyond their normal range of motion. Whiplash is what I... Continue Reading →

An Introduction to Microsoft’s Office Graph #KMWorld

Speaker:  David Pileggi, Senior Consultant, Earley & Associates Session Description: Pileggi discusses the recently introduced Office Graph that offers an innovative foundation for designing and delivering information rich experiences to users based on behavior and their relationships to both their peers and content. He explores how these contextually relevant experiences can be delivered through custom developed apps such... Continue Reading →

10 Mistakes to Avoid When Purchasing Digital Workplace Technology #KMWorld

Speaker: Jarrod Gingras, Senior Analyst and Managing Director, Real Story Group Session Description: Based on work with thousands of enterprises, Gingras shares the common mistakes that cause technology projects to go off the rails before they even start. He reviews the 10 most critical mistakes that enterprises make during the digital workplace technology selection process and introduces ways to navigate... Continue Reading →

A Law Firm Lesson from Apple

Okay. I'll admit to a fangirl moment (or three) as I watched the much-anticipated Apple announcement. Apple had lots of good news for device junkies: bigger and better phones and a gorgeous new watch. Wedged between the announcements about new devices, however, was an interesting introduction to an innovative service: Apple Pay. In brief, Apple... Continue Reading →

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