Beyond knowledge management to better management
He thought they were going to have a quiet dinner, but she arrived apoplectic. Some of the folks who worked with her had dropped the ball on a project that was routine and should have been foolproof. She thought they were going to have a quiet dinner, but he arrived apoplectic. Someone had asked his... Continue Reading →
The day after Steve Jobs died, a knowledge management colleague at another law firm asked why a man who had such a profound influence on technology had seemingly little influence on legal knowledge management. That stopped conversation for a moment. Tongue firmly in cheek, I countered with the proposition that if Steve Jobs had turned his... Continue Reading →
Remember your mortality. That's what the Latin phrase "momento mori" means. It's also the message behind some significant art produced over the centuries. In earlier times, the artists were not always subtle about their message regarding the inevitability of death. They simply added a skull or another example of decaying nature to the portrait or... Continue Reading →
Dig deeply enough and you'll find that every knowledge management or IT professional has a story about a deployment gone bad. If you push them hard enough, they might even confess that they were partially responsible for the unsatisfactory results. Of course, the less than honest will blame the vendor or, more often than not,... Continue Reading →
The Florida Supreme Court wants lawyers to behave nicely with respect to their opponents. Here's how the court's recent action is described in a press release by the American Board of Trial Advocates: Commenting that `concerns have grown about acts of incivility among members of the legal profession,' the high court noted ABOTA's efforts to stress... Continue Reading →
On most days, my To Do List seems longer than the Nile River. It contains everything from the quotidien (remember the milk!) to the critical -- tasks that trigger serious consequences. On days when it seems like I add two tasks for every one I complete, it can be tempting to focus on the noisiest... Continue Reading →
Is it true that there's nothing new under the sun? Given my fondness for innovation, I always find myself hoping there are at least a few exceptions to the rule. In this spirit, I went to several knowledge management sessions at the recent International Legal Technology Association Conference looking for something new in KM. I'm... Continue Reading →
No man is an island. And no single person can do everything that needs to be done to meet client needs. So why do so many of us operate at work like islands within an archipelago? To be fair, not everyone is misanthropic. Some work in solitary fashion because they have not yet developed the... Continue Reading →
It's raining in New York City. In fact it's been raining for days and days with no end in sight. The net result is a subdued, gloomy, sodden town. Although I'd much prefer blue skies and sunny weather, I must admit that the weather is strangely appropriate this week as we prepare for the 10th... Continue Reading →
The speakers in this session: (i) John Alber (Bryan Cave), (ii) Timothy Corcoran (HubbardOne), (iii) Gerard Neiditsch (Mallesons) and (iv) Jeffrey Rovner (O'Melveny). [These are my notes from the International Legal Technology Association's Conference 2011. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical... Continue Reading →
Above and Beyond KM 