Here are my notes from the first session of the Enterprise 2.o Black Belt Workshop: Learn from the Vanguard Speakers: Megan Murray, Community Manager/Project Coordinator, Booz Allen Hamilton @MeganMurray Jamie Pappas, E2.0 & Social Media Strategist, Evangelist, and Community Manager, EMC Corp @JamiePappas Rawn Shah, Social Software Practices Lead, IBM @Rawn Notes: [These are my... Continue Reading →
Learn from the E2.0 Vanguard – Bonus Material
Here are my notes from the first session of the Enterprise 2.o Black Belt Workshop: Learn from the Vanguard Speakers: Megan Murray, Community Manager/Project Coordinator, Booz Allen Hamilton @MeganMurray Jamie Pappas, E2.0 & Social Media Strategist, Evangelist, and Community Manager, EMC Corp @JamiePappas Rawn Shah, Social Software Practices Lead, IBM @Rawn Notes: [These are my... Continue Reading →
Learn from the E2.0 Vanguard – Part 2
Here are my notes from the first session of the Enterprise 2.o Black Belt Workshop: Learn from the Vanguard Speakers: Megan Murray, Community Manager/Project Coordinator, Booz Allen Hamilton @MeganMurray Jamie Pappas, E2.0 & Social Media Strategist, Evangelist, and Community Manager, EMC Corp @JamiePappas Rawn Shah, Social Software Practices Lead, IBM @Rawn Notes: [These are my... Continue Reading →
Learn from the E2.0 Vanguard -Part 1
Here are my notes from the first session of the Enterprise 2.o Black Belt Workshop: Learn from the Vanguard Speakers: Megan Murray, Community Manager/Project Coordinator, Booz Allen Hamilton @MeganMurray Jamie Pappas, E2.0 & Social Media Strategist, Evangelist, and Community Manager, EMC Corp @JamiePappas Rawn Shah, Social Software Practices Lead, IBM @Rawn Notes: [These are my... Continue Reading →
Where’s the E2.0 Beef?
You've got to help me out folks! Sometimes it feels like I've been a voice crying in the wilderness, telling the good news of Enterprise 2.0 to anyone in the law firm world that will listen. The problem is that we're not seeing a whole lot of law firm adoption success stories. Why? Are law... Continue Reading →
E2.0’s Gift to Law Firms
I'm a little startled to report that I begun practicing law nearly 20 years ago. (Since I don't feel that old, perhaps the space-time continuum can explain this fact!) In the intervening time, one of the things that lawyers around the world have mourned is what they perceive as the transition of relationship-based interactions with... Continue Reading →
What’s Your KM?
Critics says that the inability of knowledge management proponents to settle on a universally accepted definition of KM is a sign of failure. Others say that the lack of definition and resulting ambiguity present marvelous opportunities. If you are like me (i.e., firmly settled in the second camp), then it is doubly important not to... Continue Reading →
A Safe Place for Personal Contacts
The members of my family are fortunate in our friends. We are reminded of this fact every year when we send and receive hundreds of holiday cards. Last year, however, we didn't send out even one card. This change was not due to new hermit tendencies. And it certainly was not intended to be a... Continue Reading →
Feel First, Act Next
Lawyers pride themselves on being logical. Our work lives are focused on problem solving and we relish the intellectual challenge of finding innovative solutions to the issues that vex our clients. It's therefore not surprising that in designing law firm knowledge management systems we tend to focus first on a rational design and sensible implementation. ... Continue Reading →
Enterprise 2.0 Leadership
For those who grew up in a command-and-control culture at work, it can be a little daunting to tackle the real challenges to their training embodied by Enterprise 2.0 initiatives. When Enterprise 2.0 advocates say "emergent" and "free-form," command-and-control purists hear "anarchic" and "chaotic." So how do we bridge the gap? One way to bridge... Continue Reading →
Above and Beyond KM 