Beyond knowledge management to better management
It may the closest thing to mind reading we've seen yet. Starting today, Loopt is offering a new service called Pulse, which claims to be able to provide you with an extraordinary array of helpful information as you move around town: Pulse produces a personalized and ever-changing list of recommendations based on where you are,... Continue Reading →
Q: Why won't sharks attack lawyers? A: Professional courtesy. Even if you haven't heard that old chestnut before, I'm sure you've heard at least one of the thousands of equally lame lawyer jokes that people all over the world love to repeat. It's bad enough when a lawyer encounters one of these jokes in a... Continue Reading →
Some folks aspire to be as beautiful as a model, while other folks aspire to have a model on their arm. Lawyers, by contrast, aspire to have a collection of models. Model DOCUMENTS, that is. And, as long as lawyers want model documents, law firm knowledge management personnel are going to try to find ways... Continue Reading →
What's one thing that will doom your law firm knowledge management program? Your knowledge manager's inability to question premises. (To be honest, this can be a problem with most disciplines, but I don't presume to speak to any other areas of expertise.) For example, lawyers (being people who value precedent) have historically placed a high... Continue Reading →
Are you having fun? That's the question that once stopped me dead in my tracks. I was an earnest first-year associate at the time and the person asking the question was a very senior lawyer. Given current economic conditions, you may be tempted to say that a question like that should be reserved for a... Continue Reading →
How good is your knowledge management department at surfing? The constant bad news about the recession and its impact on law firms has been sobering. The headlines about retrenchment, reductions, right-sizing could lead one to believe that all we have is monolithic doom and gloom. However, have you taken the time to look behind those... Continue Reading →
As a self-confessed pack rat, I've had a morbid fascination for folks who preach and practice the virtues of minimalism and a clutter-free existence. Call it a form of self-abuse, but I just can't help reading their propaganda. And then, I come every workday to a business that never has a shortage of stuff to... Continue Reading →
When the first Sinatra Duets album was released in 1993, I was completely surprised. Frank Sinatra and his producers had taken some of his classics and given them a new twist by pairing Sinatra with a curious group of artists, several of whom had little or no experience with the American Songbook. The result was... Continue Reading →
Do current economic conditions have you concerned about the viability of law firm knowledge management? Would it be helpful to your thinking to hear from law firm KM experts on the current state of KM and where they think it's headed? If so, consider tuning into the webinar offered by the Knowledge Management Peer Group... Continue Reading →
If you're ever asked for a church key, don't assume that the person making the request wants access to a house of worship. They may, in fact, be looking for spiritual assistance of a completely different sort. Are you puzzled? Well, that's perfectly understandable if you aren't familiar with this particular idiom. Idioms of all... Continue Reading →
Above and Beyond KM 