Beyond knowledge management to better management
Nathan Bricklin is the SVP of Social Strategy at Wells Fargo. His talk will focus on lessons learned at Wells Fargo as they have evolved their internal social strategy. [These are my notes from the Enterprise 2.0 Conference 2012 in Boston. Since I'm publishing them as soon as possible after the end of a session,... Continue Reading →
It's wise to creep out of our law firm silos from time to time to see how people in other walks of life approach knowledge management. Each time I venture out I inevitably discover that some of the challenges facing law firm knowledge management personnel are shared by our colleagues in other industries. Better still,... Continue Reading →
Collaboration is key. We're told by social media mavens that it powers networks and unlocks the potential within individuals and the groups with which they associate. However, collaboration is not always an unalloyed good. Sometimes it can go badly wrong. Now, before you throw me out of the social media club, consider the following: collaboration... Continue Reading →
If you thought it was safe to ignore social media since all your colleagues were ignoring it, think again. If all you wanted to do is retreat from the world and tune out, think again. It turns out that the six degrees of separation that you assumed would protect you from the unwashed masses has... Continue Reading →
No man is an island. And no single person can do everything that needs to be done to meet client needs. So why do so many of us operate at work like islands within an archipelago? To be fair, not everyone is misanthropic. Some work in solitary fashion because they have not yet developed the... Continue Reading →
Andy McAfee hosts this discussion with Paul Greenberg (The 56 Group), Marcia Conner (Altimeter) and Ted Schadler (Forrester). [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse... Continue Reading →
Rawn Shah (Business Transformation Consultant, IBM) and Hardik Dave (Senior Business Analyst, IBM) talk about how to create a strategy to collect the metrics that are best for your social business implementation. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end... Continue Reading →
Debra Lavoy (Director, Product Marketing, Digital and Social Media, OpenText) and Tyler Knowlton (Chief Strategist on Digital Innovation for the Chief Trade Commissioner, Dept of Foreign Affairs and International Trade, Government of Canada) discuss how critical meaning is for engagement. They go so far as to say we either need to find purpose or perish.... Continue Reading →
Bertie Sandie (Electronic Arts) says that the biggest challenge for Enterprise 2.0 is creating and maintaining a culture of collaboration. He asks is we have a roadmap for creating a culture of collaboration. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the... Continue Reading →
Ross Mayfield (Socialtext and SlideShare) talks about how social software is more about evolution than revolution. [These are my notes from the Enterprise 2.0 Conference 2011 in Boston. Since I'm publishing them as soon as possible after the end of a session, they may contain the occasional typographical or grammatical error. Please excuse those. To... Continue Reading →
Above and Beyond KM 