Intelligent Search in Action

Hear how one organization used intelligent search to enable frontline professionals to streamline access to knowledge and information reducing average handle time of client service requests and increase speed to proficiency for new hires.

Please End the Misery

It was a headline guaranteed to grab my attention: "Email is making us miserable." And the subtitle really hit home too: "In an attempt to work more effectively, we’ve accidentally deployed an inhumane way to collaborate." This is how Cal Newport began his recent article in The New Yorker on the misery of email. Work... Continue Reading →

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