What will you do in 2009 to foster communication in your law firm?
In some ways, law firm knowledge management has not moved beyond the telephone operators you can see to the left in this 1952 picture from the Seattle Municipal Archives. Granted, our modern tools are more expensive, but at the end of the day they are intended to connect our users and give them a means by which to transmit information. It isn’t really much more complicated than that.
So which of your 2009 KM projects will meet the goal of connecting users and facilitating the timely transmission of information within a social network? All of them, I hope. If not, we need to talk.
[Photo Credit: Seattle Municipal Archives, Creative Commons license]